Frequently asked questions
Plain answers.
Aurmora is a private cosmetic self-tracking app—with optional cosmetic photo analysis; it is not a shopping marketplace or medical service.
Where can I download Aurmora?
Aurmora is live on the App Store for iPhone and iPad. Use the official download link on this website to open the listing for your storefront.
What is Product Proof?
A structured personal tracking cycle for one declared cosmetic change. The surrounding routine remains visible and material extra changes weaken or prevent product-level support.
What if several things change?
Use Routine Journey. It records several changes but never attributes the result to one product.
Is Aurmora medical care?
No. Aurmora does not diagnose, treat or prevent a condition, interpret prescriptions or laboratory results, or replace qualified care.
Does Aurmora upload progress photos?
Ordinary references remain in the encrypted local vault. You may separately review and approve a photo upload to Perfect Corp for cosmetic analysis, or enable encrypted private iCloud sync. These choices do not silently upload all your photos.
Does Aurmora use external AI analysis?
Version 1.2 adds optional Perfect Corp cloud analysis after photo review and approval. Camera capture checks run locally. See Privacy for processor retention and deletion limits.
What stays free?
Up to 10 active products, one AM and PM routine, one active cycle, photos, timeline and basic comparison remain available without payment.
Can I restore a Decision Pass?
A Decision Pass is consumable and is not represented as restorable across devices after consumption.
How is pricing shown?
Apple shows the current localized price, billing period and required terms before purchase.
Where can I report a barrier or security concern?
Use the dedicated Accessibility or Security route so the request reaches the correct process.
When will the redesigned version be available?
Version 1.3 is now available on the App Store in Canada and the US. Features described for 1.2 require that update. Check your region’s App Store listing for availability.
What does a higher skin score mean?
An available photo score is displayed out of 10. Higher means a more favorable visible appearance for that observation. It is not a diagnosis, an attractiveness grade or proof of product effectiveness. Your own appearance rating and the Product Proof Evidence Grade are separate.
Why are scores visible before markings?
Scores appear as soon as the result is available. Facial markings load separately so they do not hold up the score screen. Some observations may not include a usable marking.
How many scans are included?
Version 1.2 includes one lifetime full scan on Free, one scan each subscription month on Plus, and one scan with each one-time Decision Pass purchase. An annual subscription still provides the scan month by month.
Does every photo become a cloud scan?
No. Saving an ordinary reference does not upload it for analysis. An analysis photo needs separate review, upload approval and an available scan allowance.
Are UV reminders a guarantee of sun protection?
No. They use an available local UV forecast and your notification choices. Follow your sunscreen label and check sooner after swimming or sweating. Live Activities and notifications depend on device and system settings.
Is there a routine chatbot?
No routine assistant is offered in this version. Aurmora helps through your saved products, routine summaries, observations and evidence records.