Purchase help

Billing, restore and access

Decision Pass

A Decision Pass is a consumable credit assigned after confirmation to one eligible completed cycle. It is not represented as restorable across devices after use.

Aurmora Plus Annual

Restore Purchases can restore eligible current subscription access through Apple. It does not restore private app records stored only on another device.

Pending or unavailable purchases

A pending transaction does not grant access until verified. If the App Store is unavailable, your shelf, routine, photos, timeline and basic comparison remain accessible.

Need help?

Use Product Support and include only the non-sensitive purchase context shown by the app. Never send payment-card information or Apple Account credentials.