Purchase help

Billing, restore and access

Decision Pass

A Decision Pass is a consumable credit assigned after confirmation to one eligible completed cycle. It is not represented as restorable across devices after use.

Aurmora Plus Monthly and Annual

Restore Purchases can restore eligible current subscription access through Apple. It does not restore private app records stored only on another device.

Pending or unavailable purchases

A pending transaction does not grant access until verified. If the App Store is unavailable, your shelf, routine, photos, timeline and basic comparison remain accessible.

Need help?

Use Product Support and include only the non-sensitive purchase context shown by the app. Never send payment-card information or Apple Account credentials.

Version 1.2 scan allowances

These scan allowances apply to the version 1.2 update. Version 1.3 is now available on the App Store in Canada and the US.

Free includes one lifetime full scan. Aurmora Plus includes one scan each subscription month, including with annual billing. A one-time Decision Pass includes one scan with that purchase. Analysis needs separate photo review and approval. A pending or unverified purchase does not grant a scan. Restore checks eligible Apple rights; it does not recreate consumed scans or restore local-only photos.