Product support

How can we help?

Start with a support topic or send a product-support request. Do not include progress photos, medical records, passwords or payment-card details.

Before you contact support

• Check the app version and iOS version.
• Describe the screen and action where the issue occurred.
• For purchase issues, include only non-sensitive transaction context shown by the app.
• For local data questions, remember that support cannot see or restore the private journal.